Test your voice agent before it talks to a customer
Test my agent shows the exact reply and every action your voice agent would take for a customer text or an event in your app, with nothing sent.
The dashboard has a Test my agent screen (Settings, AI controls). Pretend to be a customer and see exactly what your agent would do. Nothing is sent to anyone, even when the agent is live.
Pretend to be a customer
Type what a customer would text, or tap an idea such as "What are your hours?" or "I want to talk to a person". You see the reply, why it was chosen (which workflow, or your own AI), and anything else it would do, such as tell your team or text someone.
Pretend something happened in your app
Pick "An order is ready", "A reservation is made" or "A payment fails" and press Try it. You see each message the workflow would send, filled in with a sample customer.
Safety rules are shown in plain words
If a rule would hold a message (quiet hours, STOP, a limit, no consent), the test says so, for example "Would hold the text: it is outside the allowed hours". If something is missing, such as your business hours, it says what to fill in.
The test uses a made-up customer number, so typing STOP never removes a real customer from your list, and nothing is saved as a real conversation. Start your agent · Build your own workflows