One agent for calls, email, chat and text
Describe your business once, or give us your website address. The same agent, with the same facts and rules, answers the phone, drafts your email replies, chats on your site, reminds your customers and sends you a daily summary. Pay $10 per 1,000 tasks.
How it works
- Describe it. Tell the builder what the business does, or paste your website and review the draft it writes.
- Test it. Talk or type to it in the dashboard before anyone else does.
- Publish. You get an endpoint and a key that works for that one agent.
- Switch on channels. Each one starts off. Connect your own mailbox for email, paste one script tag for chat.
One simple API call
curl -X POST https://speakvora.com/api/v1/agents/AGENT_ID/turn \
-H "x-api-key: YOUR_AGENT_KEY" -H "content-type: application/json" \
-d '{"text":"Do you have anything open Tuesday morning?","session":"visitor-123"}'The reply comes back as text and, for voice agents, an audio link for each sentence. A task is one handled message of any kind: a voice turn, a chat message, a text, an email reply or one automated send. First 200 are free. One price, everything included.
Channels
| Channel | What the agent does | What stays in your hands |
|---|---|---|
| Phone calls | Answers, books, moves and cancels appointments, checks “is it ready?” through your own endpoint, takes messages | Turn-based: a few seconds of pause per reply. Calls need your own Twilio number |
| Reads the mailbox you connect (or mail you forward to it) and writes a reply from your business facts | Drafts wait for your approval. Automatic replies are off by default and only ever cover plain questions like hours and address | |
| Website chat | The same agent as text, with no voice cost. One script tag | You choose which sites may show it |
| Missed calls | Texts a caller whose call did not get through, once a day | Needs a text number registered with US carriers |
| Reminders | Appointment reminders with the deposit link; “we missed you” and review requests | You mark who attended or did not. We never guess |
| Daily summary | One email: bookings, messages, emails waiting, and the questions it could not answer | You decide what to add to its knowledge |
Any language, and your own voice
Set the language to automatic and the agent answers in the language the customer used (English, Spanish, French, Portuguese, Italian, Hindi, Japanese or Chinese) on every channel, and picks a voice that speaks it on calls. You can also record a short sample of your own voice and have the agent speak with it. Custom voices are reliable in English; French and German are beta. Use only your own voice or one you have written permission to use.
Honest limits
- It is an automated assistant and says so, in every email footer and chat window.
- Phone calls are turn-based, not a live stream.
- It gathers and passes on information. It cannot refund, charge or change your systems.
- Texting is subject to US carrier registration and is not switched on for everyone yet. We make no HIPAA claims; do not use it for patient information.
- Nothing is sent to a customer by email until you approve it, unless you turn on automatic replies for plain questions.